Privacy Policy

Personal Information Protection Policy

Chugai Co., Ltd. (hereinafter, “the Company”) recognizes its social responsibility to protect all personal information it handles. We respect the rights of individuals and comply with applicable laws and regulations relating to personal information protection. We continuously improve our practices while staying attentive to industry trends, social expectations, and changes in the business environment.

Handling of Personal Information

Collection of Personal Information

We collect personal information by lawful and fair means. When we ask customers to provide personal information, we inform them in advance of the purpose of collection and how it will be used. We collect only the minimum necessary information within the scope of our legitimate business activities to achieve the stated purposes.

Purposes of Use

We use personal information for the following purposes:

  • For business communications
  • To fulfill contracts (e.g., provision of products and services)
  • To provide information about our products and services (including newsletters)
  • To provide information about seminars or events hosted or co‑hosted by the Company
  • To respond to inquiries and requests from customers
  • To carry out other operations and purposes to which customers have consented

If we need to use personal information for purposes other than those stated above, we will obtain your consent except where permitted by laws and regulations. In the following cases, we may omit showing the purposes of use at the time of collection:

  • When personal information is provided through meetings with our sales staff or the exchange of business cards
  • When we receive business cards, etc. at events, fairs, or seminars. Unless you object, we may use your information within the scope of the purposes of use described above.

Disclosure and Provision to Third Parties

We will not disclose or provide personal information to third parties except in the following cases:

  • When we have the consent of the individual
  • When information is disclosed or provided in a form that does not identify individuals (e.g., statistical data)
  • When disclosure or provision is required by laws or regulations
  • When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the individual
  • When cooperation is necessary for a national or local government organization to perform public affairs and obtaining consent may hinder the execution of such affairs

Use of Cookies

About Cookies

We use cookies to improve our services and to help us provide offerings better tailored to your interests and needs. Cookies allow us to obtain information such as the number of visits to our site and the pages viewed. The information collected via cookies does not include any data that can identify you personally.

Tools Used on This Site

We use the following analytics tool. Information collected, recorded, and analyzed by the provider is managed in accordance with the provider’s privacy policy. You can disable cookies through the provider’s opt‑out page.

Inquiries Regarding Personal Information

For requests to disclose, correct, suspend the use of, or delete your personal information, or for complaints and consultations, please contact us via our contact form. After we confirm that the request is made by the individual concerned, we will respond appropriately in accordance with the intent of applicable data protection laws.

© 2025 Chugai Co., Ltd. All Rights Reserved.